I've been at my job now for 557 days. Since the spring, I've had four supervisors, and now I know that this current one is the keeper. She's motivating, upfront, and while she's busy like the rest of them, always seems to have time to answer any out-there questions, without showing the slightest bit of hesitation or reluctance. If she's too busy, she'll set time aside later, or even ask for a reschedule the following day, but also makes it clear that if it can't wait, that she'll put everything aside to help.
It's no secret that I've been a bit disillusioned about my job. I'm bored with it, and I get frustrated with the day to day repetition of call after call. I need the work though, and its a steady gig. I've got some friends there, and that helps, and I've got family in town, which definitely makes it worthwhile. But since I don't hate my job, I try to do well at it, even though it requires some effort.
I'm a needy employee.
By that, I mean, that I really do need to know where I'm at as far as stats go, making heads or tails out of a paycheck stuff in regards to deductions, and how I can improve in areas that I feel I'm not measuring up. I'm not at the top of the list when it comes to stats and qualities, but I am a solid performer. If it were grade school, I'd be a B to B+ student, I think. But it does take effort for me to keep it that way.
She's going the extra mile though. While it's every supervisor's duty to answer the above questions on a regular basis, she does a lot more, too.
I've expressed some lazy interest in moving up in the company. I've enquired about my potential to several of my supervisors, and while those simply looked at my records and basically said, "better luck next hiring period. Keep your attendance up." she's given me a bit of training in supervisor duties the very day I mentioned an interest and made mention of continuing to do so on a regular basis.
She also took it to the personal level, and gave me some detail on how she made the change from customer care worker to supervisor. She was very positive, helpful and motivating and the outcome is this: it's my Sunday night before going back to work, and I'm sort of looking forward to getting back there, for a change.
I don't know what my future at work holds, but at a place where you often feel like you're just Employee #650, and your job is to talk to between 60 and 80 faceless strangers a day, something definitely a good happened there.